Frequently Asked Questions
The glass in my window is broken. How do I get it fixed?
Call 877-994-6369 or submit a Service Request Online Here
Does Paradigm have standard window sizes to choose from?
No, all of our windows are custom made to fit any project.
How can I buy new or get a replacement window?
We'd be happy to connect you to one of our dealers nearest you. Please visit THIS PAGE and fill out the form and we will contact you within 24-48 hours.
Why won’t my hung window sash stay up when I open it?
Most often, the problem is simply the window is out of balance. See our service video online for an explanation of how to re-engage your window when it is out of balance.