The Most Recent Communication

Glass Line Install Disruptions

May 3, 2022

To Our Valued Customers, We’re continuing to innovate! Beginning this week, Paradigm will be installing a new glass system on our plant floor. This new glass cutting system w...

April Lead Time Update

April 5, 2022

To Our Valued Customers, Effective immediately, we are adjusting lead times to better serve our customers and improve deliverability. We are pleased to announce that lead times are...

Frequently Asked Questions

The glass in my window is broken. How do I get it fixed?

No, all of our windows are custom made to fit any project.

We'd be happy to connect you to one of our dealers nearest you. Please visit THIS PAGE and fill out the form and we will contact you within 24-48 hours.

Most often, the problem is simply the window is out of balance. See our service video online for an explanation of how to re-engage your window when it is out of balance.